In a fast-paced corporate world teeming with distractions, the power of active listening can not be overstated. Managers often find themselves in the whirlwind of multitasking, impeding genuine communication. However, by practicing active listening, leaders can foster more robust connections, deeper understanding, and effective teamwork. Active listening involves more than just hearing words; it’s about […]
Management Tip: Use Powerful Questions to Change the Outcome of Conversations
In the world of management, the quality of your conversations can make or break your ability to lead effectively. One potent tool at your disposal is the art of asking powerful questions. These aren’t just any questions; they are carefully crafted to elicit thoughtful responses, provoke introspection, and potentially redirect the course of the dialogue. […]
Being a Manager Can Be Hard, Really Hard
20 ways to make it easier Being a manager can be a thankless job, with demands from your boss, co-workers, employees, and just about everyone else. It can feel like all the work is falling on you. You don’t get much respect and, in many cases, not much acknowledgment. You are being pulled in a […]
The Impact of Not Following Up
What message are you sending when you don’t follow-up on a request? We often hear about the follow-up from a customer service perspective. Let’s talk about it from a manager and employee perspective. As a manager or an employee, when you tell someone you are going to do something, then you need to take the […]
4 Reasons Learning and Development Should Embrace a Performance Management Model
Performance management is an important topic to discuss. As we talk about talent development, learning and development and performance management, we need to determine how they all tie together. Let’s look at the differences. Performance Management is an ongoing process of providing communication, feedback, and accountability from the executive level down to the employees, in […]