In the world of management, the quality of your conversations can make or break your ability to lead effectively. One potent tool at your disposal is the art of asking powerful questions. These aren’t just any questions; they are carefully crafted to elicit thoughtful responses, provoke introspection, and potentially redirect the course of the dialogue. […]
Being a Manager Can Be Hard, Really Hard
20 ways to make it easier Being a manager can be a thankless job, with demands from your boss, co-workers, employees, and just about everyone else. It can feel like all the work is falling on you. You don’t get much respect and, in many cases, not much acknowledgment. You are being pulled in a […]
The Impact of Not Following Up
What message are you sending when you don’t follow-up on a request? We often hear about the follow-up from a customer service perspective. Let’s talk about it from a manager and employee perspective. As a manager or an employee, when you tell someone you are going to do something, then you need to take the […]
Do You Train Leadership Skills or Management Skills?
Management versus leadership is a topic that keeps popping up for me. I hear it often. We need to conduct a Leadership Development program. It sometimes feels like the Brady Bunch. Instead of Marcia, Marcia, Marcia, it’s leadership, leadership, leadership. But being the professionals we are, we conduct our interviews and needs analysis and what […]