What message are you sending when you don’t follow-up on a request? We often hear about the follow-up from a customer service perspective. Let’s talk about it from a manager and employee perspective. As a manager or an employee, when you tell someone you are going to do something, then you need to take the […]
Are Meeting Your Goals Enough for Success?
There is a lot of discussion around using goals as employee’s appraisal score in place of competencies or in some cases in addition to those scores. It’s about time! Goals should be the standard that employees are measured on. This allows the appraisal to be objective versus subjective. You either met the goal or you […]